Refund Policy

Refund Policy for Config Infotech (OPC) Private Limited

Effective Date: 10 feb 2024

Config Infotech (OPC) Private Limited (“we,” “us,” or “our”) is committed to providing high-quality website development services to our customers. We understand that there may be circumstances under which you may request a refund for the services you have purchased. This Refund Policy explains our policy regarding refunds for our website development services.

1. Eligibility for Refunds

We offer refunds for our website development services under the following circumstances:

• Cancellation Before Commencement: If you cancel your order for website development services before we have commenced work on your project, you may be eligible for a full refund of any fees paid.
• Unsatisfactory Service: If you are dissatisfied with the quality of our website development services and can demonstrate that the work delivered does not meet the agreed-upon specifications or standards, you may be eligible for a partial or full refund, depending on the extent of the dissatisfaction.

2. Refund Procedure

To request a refund, you must contact us at [contact email] and provide details of your request, including the reason for the refund and any supporting documentation. We will review your request and respond to you within a reasonable time frame.

If your refund request is approved, we will process the refund within [number] days of approval. Refunds will be issued using the same method of payment used for the original transaction, unless otherwise agreed upon.

3. Non-Refundable Fees

Please note that certain fees are non-refundable and will not be included in the refund amount. These may include:

• Fees for domain registration or hosting services.
• Fees for third-party services or software licenses procured on your behalf.
• Any expenses incurred by us in the course of providing the website development services, such as third-party subcontractor fees or materials costs.

4. Changes to This Refund Policy

We reserve the right to update or change this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at info@configs.in.